{"id":13,"date":"2025-06-20T17:12:04","date_gmt":"2025-06-20T13:12:04","guid":{"rendered":"https:\/\/teblux.ae\/?page_id=13"},"modified":"2025-06-20T17:12:06","modified_gmt":"2025-06-20T13:12:06","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/teblux.ae\/ar\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<h2 class=\"wp-block-heading\"><strong>Return and Refund Policy \u2013 TEBLUX<\/strong><\/h2>\n\n\n\n<p>Please note that customized or made-to-order products are <strong>not eligible<\/strong> for return, refund, or exchange.<\/p>\n\n\n\n<p>At TEBLUX, we prioritize your satisfaction. If you&#8217;re not fully happy with your purchase for any reason, we&#8217;re here to help through a clear and straightforward return and refund policy.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. <strong>Eligibility for Return<\/strong><\/h3>\n\n\n\n<p>You may request a return under the following conditions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The item must be <strong>unused<\/strong>, <strong>unworn<\/strong>, and in its <strong>original condition<\/strong> as received.<\/li>\n\n\n\n<li>All original tags and packaging must be intact.<\/li>\n\n\n\n<li>The return request must be made within <strong>[3 days]<\/strong> of receiving the order.<\/li>\n\n\n\n<li>Customized or made-to-order products are <strong>non-returnable<\/strong>.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2. <strong>How to Request a Return<\/strong><\/h3>\n\n\n\n<p>To initiate a return, please follow these steps:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Contact our customer service team at <strong>[<a>a.teb@teblux.ae<\/a> \/ +971559286505]<\/strong>, providing your order number and reason for return.<\/li>\n\n\n\n<li>Once approved, you will receive shipping instructions and the return address.<\/li>\n\n\n\n<li>The product must be shipped back within <strong>[2 days]<\/strong> of return approval.<\/li>\n<\/ul>\n\n\n\n<p><strong>\u0645\u0644\u0627\u062d\u0638\u0629<\/strong> Return shipping costs are the customer&#8217;s responsibility unless the item is defective or sent in error.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. <strong>Refund Policy<\/strong><\/h3>\n\n\n\n<p>Once we receive and inspect the returned item:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You will be notified whether your refund has been approved or denied.<\/li>\n\n\n\n<li>If approved, the refund will be processed within <strong>[5 to 10 business days]<\/strong> and issued to the original payment method.<\/li>\n\n\n\n<li>Shipping fees are <strong>non-refundable<\/strong>, unless the item was damaged or incorrect.<\/li>\n\n\n\n<li>If the returned item does not meet the conditions, it may be sent back to you at your expense.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4. <strong>Exchange Policy<\/strong><\/h3>\n\n\n\n<p>We currently offer direct exchanges.<br>If you wish to exchange an item, please contact customer service. The new item will be shipped to you, and the old one will be collected by the delivery service.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. <strong>Damaged or Defective Items<\/strong><\/h3>\n\n\n\n<p>If you receive a damaged or defective item, please contact us within <strong>[2 days]<\/strong> of receiving your order and include clear photos of the item and its packaging.<br>We will either send a replacement or issue a full refund at no additional cost.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6. <strong>Non-Returnable Items<\/strong><\/h3>\n\n\n\n<p>The following items are not eligible for return or refund:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customized or made-to-order products.<\/li>\n\n\n\n<li>Final sale or clearance items.<\/li>\n\n\n\n<li>Items that have been worn, washed, or altered.<\/li>\n<\/ul>\n\n\n\n<p>For any questions or concerns, please feel free to contact us using the information provided above.<\/p>\n\n\n\n<p><strong>Thank you for shopping with TEBLUX!<\/strong><\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Return and Refund Policy \u2013 TEBLUX Please note that customized or made-to-order products are not eligible for return, refund, or<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - 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